Principal Product Manager - Retention

October 31

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Description

• Develop a deeper understanding of AgelessRx's customers, including their needs, objections, and engagement patterns across cohorts, by leveraging research insights. • Develop a post-acquisition roadmap, prioritizing high-ROI experiences and KPIs to meet retention targets, and validate performance through experimentation. • Develop engagement and retention-enhancing post-acquisition services, experiences, and communications in partnership with applied science, medical, customer experience, and marketing. • Drive product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration. • Design, execute, and analyze product experiments to validate product strategy, interaction hypotheses, and business opportunities. • Collaborate with the applied science, customer experience, medical, marketing, data, engineering, and design teams to ensure cohesive growth efforts and consistent user experiences. • Communicate product vision, roadmap, rationale for product decisions and progress on product growth initiatives, and growth learnings to all relevant teams and leadership. • Assess the impact of product initiatives and track success metrics to ensure continuous optimization and improved outcomes.

Requirements

• 5+ years leading cross-functional product teams in evolving a brand's post-acquisition experiences and strategies. • Experience in B2C or DTC companies is preferred but not required. • Successfully developed and implemented product strategies aligned with overall business goals and key business metrics. • A proven track record of achieving retention targets through the use of innovative experiences, new products, and marketing positioning. • The ability to blend big-picture vision with deep-dive analysis and attention to detail, synthesizing key findings and applying effective planning and problem-solving techniques. • Experimentation, hypothesis generation, and A/B testing skills with the ability to leverage user insights, data, and statistical analyses to support product optimization decisions. • Ability to build relationships and collaborate effectively across all levels of the organization, with demonstrated ability to persuade, negotiate, and achieve consensus. • Experienced in managing the full product lifecycle, from initial concept and discovery to launch and ongoing optimization. • Instinct for creating simple and intuitive user experiences. • Track record of building and managing high-performing cross-functional product teams.

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