CRM Administrator

March 18

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

+2 more states

🐊 Florida – Remote 🌽 Illinois – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Akumin®

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Akumin is a leading provider of outpatient radiology and oncology services, offering a broad range of diagnostic imaging and radiation therapy solutions. The company collaborates with health systems, hospitals, and physician groups to deliver high-quality, accessible care tailored to meet patients' specific needs. Akumin is committed to operational excellence and patient-centered care, with services designed to improve outcomes and foster community well-being across the country. Their offerings include innovative imaging technologies and comprehensive cancer care, ensuring that medical professionals and patients have access to state-of-the-art facilities and expertise.

Diagnostics & Imaging Services • Healthcare Clinics • Oncology • Radiology • Radiation Therapy

1001 - 5000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

📋 Description

• The Administrator, Client Relationship Management (CRM) will be responsible for managing and optimize our CRM system. • The role will own the responsibility of ensuring the smooth operation of the CRM platform. • Maintain data integrity, and supporting our sales teams with insightful reports and analysis. • Oversee the daily operation of the CRM system. • Manage data entry, quality control, and cleansing processes to maintain high data integrity within the CRM. • Provide training and support to users, addressing issues and implementing solutions promptly. • Customize CRM functionalities to align with business processes, including fields, workflows, and reports. • Generate regular reports to analyze customer data and sales effectiveness. • Work closely with sales, external data vendors, marketing, and IT teams.

🎯 Requirements

• Bachelor's Degree or Equivalent Experience • 2+ years of experience in CRM administration or a similar role (Salesforce experience required) • Strong proficiency in CRM software, data management, and reporting tools • familiarity with database management concepts • Strong troubleshooting skills and a proactive approach to identifying and resolving issues • Preferred: Experience with other CRM software, e.g., Map My Customers, Monday.com