Emergency Communication • Mass Communication • Communication Software • EMNS • Business Continuity
December 6
Emergency Communication • Mass Communication • Communication Software • EMNS • Business Continuity
• Own the definition and communication of a product vision based on input from internal/external stakeholders, financial goals, industry trends, etc. • Act as a product evangelist both inside and outside the company • Lead and drive the development, approval, and ongoing management of a product roadmap that creates a path to achieving the product vision • Define, maintain and execute product development methodology • Oversight of the product lifecycle from ideation to retirement • Lead and participate in the definition of new capabilities • Ensure smooth handoff of product requirements to Agile PM/Product Operations and Engineering teams • Help ensure the successful execution of product launch plans as needed • Ensure that ‘dependent’ teams, like Customer Success and Sales, are well-equipped to perform their jobs • Inspire and drive activity cross-functionally through information sharing, persuasion, and mutual respect • Work directly with customers to improve adoption and satisfaction, provide guidance, and gather information • Provide executive briefings on product status, planning, and roadmap as needed • Define, instrument, and analyze key product metrics that measure progress toward primary business objectives • Build measurable, fact-based business cases for new products and capabilities • Analyze customer and market data to help quantify new product opportunities
• Minimum of 7+ years Product Management experience, ideally at least 2 years in a senior role • B2B experience working with SMB to enterprise customers • Operates in an ego-less manner while still being a strong leader • Ability to establish and grow relationships both inside and outside the company • Strategically focused and tactically excellent • Resourceful and refuses to give up when the path isn’t clear • Consistently delivers quality work on schedule • A creative thinker that considers problems and opportunities from every angle • Ability to lead cross functional teams without formal authority • Personal ownership of product and company success • Advanced written and verbal communication skills • Willingness to be an individual contributor as well as a leader • Experience in critical event management, mass communications, threat intelligence or related industries • Familiarity with Tableau, Gainsight, or other related analytics products • Technical background including understanding of integration technologies like APIs and Webhooks • Experience working with and/or development of products utilizing machine learning and/or generative AI
• Competitive base salary + Company-wide bonus program • Generous and flexible time off and parental leave policies • Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! • 401K with generous company match • Amazing rewards and incentives – we love celebrating each other! • Commitment to community service with opportunities to give back • A Best Places to Work company 8 years in a row and numerous other awards • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails • Continuous learning and career development opportunities facilitated by our Learning & Development teams
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