Implementation Manager

September 28

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Logo of Algolia

Algolia

API β€’ Headless β€’ Search β€’ Discovery β€’ Personalization

201 - 500

πŸ’° $150M Series D on 2021-07

Description

β€’ Supporting customers via scoped professional services. β€’ Managing multiple ongoing customer facing engagements. β€’ Prioritising portfolio of ongoing technical projects. β€’ Successfully managing client relations and communications. β€’ Contingency planning to ensure project progression. β€’ Transferring accounts to RUN team post customer go live. β€’ Proactively managing escalations of at-risk onboarding accounts.

Requirements

β€’ 5+ years customer facing Project Management experience. β€’ Understanding of Search and AI technologies. β€’ Experience leveraging different Project Management methodologies. β€’ Thrive in a fast-paced and dynamic environment.

Benefits

β€’ Equal Opportunity Employer. β€’ Emphasis on individual impact and contribution. β€’ Flexible workplace model with autonomy. β€’ Opportunities for intentional in-person connections.

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