Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
Defined Benefit Client Success Manager
March 14
🌽 Illinois – Remote
💵 $44.6k - $70.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
📋 Description
• Overall accountability for day-to-day operational performance for aligned client(s). • Manage operations teams to deliver quality administrative services. • Main point of contact for the client on daily service delivery. • Support Senior Client Manager in delivering best in class solutions.
🎯 Requirements
• 3 + years of experience in defined benefit plan administration • 3 + years direct experience in client relationship management and project management • Effective communication and influencing skills on domain and technical matters, internally and externally • Proven analytical abilities and attention to detail when working with complex data • Solutions oriented and ability to report data to stakeholders • Advanced management and organizational skills with ability to adapt to change.
🏖️ Benefits
• A variety of health coverage options, • Wellbeing and support programs, • Retirement, • Vacation and sick leave, • Maternity, paternity & adoption leave, • Continuing education and training, • A number of voluntary benefit options.
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