Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
Tax Filing Operations Senior Analyst
March 12
Alight Solutions
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Business Consulting and Services • Human Resources Services
📋 Description
• Provide escalation point for Deposit and Reconciliation issues • Focused on deposit and reconciliation processes • Educates associates and clients and provides subject matter expertise for deposit and reconciliation processes • Approve funding requests and balance daily-back up • Decide on SOP changes needed and communicate to Audit and Compliance team • Respond to SAS70 documentation requests • Coordinate testing for Deposit and Reconciliation processes for updated interfaces • Recognize need for process improvement and communicate to management • Support any process improvements/changes • Audit Variance analysis control point when issue needs escalation or analysis • Review EFT setup to make sure all deposits set up for EFT payment where possible • Monitor metrics and be responsible for identification of process or other issues • Provide suggested resolution to management • Recognize need for process improvement and communicate to management • Coordinate and/or provide needed training for new associates or processes • Meet periodically with SDM and report metrics and any ongoing issues • Work and support implementation of new clients offshore • Facilitate moving DR side tasks for TFSS clients offshore • Support/oversee ongoing operations • Compile, report and analyze metrics and financials • Support testing and maintenance of tax filing software
🎯 Requirements
• At least 5 years’ experience in Tax Filing Shared Services • Process knowledge for Deposit and Reconciliation and Agency Relations • High level knowledge for all Tax Filing Shared Services processes • Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc • Ability to Multitask and prioritize without supervision • Knowledge of Agency requirements for Payroll tax filing deposits and returns • Proven ability to research issues • Financial experience preferred but not required
🏖️ Benefits
• A variety of health coverage options • Wellbeing and support programs • Retirement plans • Vacation and sick leave • Maternity, paternity & adoption leave • Continuing education and training • Voluntary benefit options
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