Senior Indirect Tax Manager

March 8

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Sinch

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Sinch is a leading provider of cloud communications for customer engagement. The company offers a comprehensive suite of AI-powered applications and APIs designed to facilitate messaging, email, and voice communication at scale. Sinch's solutions enable businesses to verify user identities, run omnichannel marketing campaigns, and provide customer support across multiple channels. By leveraging its robust network connectivity and rich communication services, including RCS and messaging platforms, Sinch empowers organizations to enhance customer interaction and satisfaction. Serving various industries, Sinch helps businesses like FirstBank and EasyPark manage customer communications effectively through secure, reliable workflows.

cloud communications • VoIP • API • telecommunications • SMS

1001 - 5000 employees

Founded 2008

📡 Telecommunications

☁️ SaaS

💰 Post-IPO Secondary on 2022-09

📋 Description

• The Senior Indirect Tax Manager is responsible for leading and managing the Company’s indirect tax compliance, audit management, and tax-related customer service efforts. • This role is responsible for all indirect taxes including, sales, use, telecom, and 911. • This position will also be responsible for property taxes. • The Tax group at Sinch is talented, collaborative and thrives by being results-oriented as individuals while supporting teammates when necessary to help ensure success! • Lead all indirect tax activities including the implementation and maintenance of indirect tax best practices and internal controls with the assistance of internal staff and external resources. • Manage 3rd party return preparer services; including maintenance of tax calendars, timely filing of returns, filing positions, tax payments, and internal controls related thereto. • Act as a trusted advisor to Finance, Sales, Customer Service, and other departments on Indirect and Property tax issues: including research and analysis of tax impacts of new product offerings, billing tax engines, customer tax inquiries, and equipment rollout. • Review and approve tax clause wording related to Indirect or Property tax impacts of vendor contracts and leases. • Develop and maintain procedures for calculation and payment of use tax. • Prepare and manage Indirect and Property tax forecasts. • Review indirect and property tax liability reconciliations, including determining the adequacy of balances. • Develop and maintain exemption certificate maintenance process for both vendors and customers. • Responsible for management of all indirect and property tax audits/VDAs, whether handled internally or with the 3rd party assistance.

🎯 Requirements

• Bachelor’s degree in accounting, taxation or finance • CPA or CMI certification a plus • 10+ years of relevant indirect tax experience • Strong knowledge of US indirect tax; experience with sales and use tax • Must have experience with indirect taxes in the Telecommunications industry • Experience interacting with tax auditors and audit defense • Experience with general ledger systems such as Microsoft AX and SAP by Design, billing systems, and internal tax engines. • Experience with Avalara software • Strong Microsoft Office skills, particularly Excel • Superior organization, prioritization and planning skills • Track record of taking initiative to drive individual and team results. • Bias for independent analysis, collaborative resolution, and problem-solving • Comfortable and confident in a results-driven team-oriented environment • Excellent interpersonal, oral and written communication skills • Must be located in either Eastern or Central Timezone in the United States

🏖️ Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.