Support Specialist - Level I

2 days ago

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Align Technology

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Invisalign • intraoral scanning • Clear Aligners • digital dentistry

10,000+

💰 $105M Series D on 2000-06

Description

• Provide support to clients through phone and Intercom • Foster positive client relationships • Participate in team meetings and engagement activities • Contribute to a positive team environment

Requirements

• 1+ years of customer service experience • Ability to communicate verbally and in writing • Experience with Salesforce and Intercom preferred • Empathetic, positive attitude • Basic technical skills and a desire to learn new software

Benefits

• Health, dental, and vision coverage • Disability insurance • Life insurance • PTO • 401(k) plan