Insurance β’ Lending β’ Risk Management β’ Financial Services β’ B2B
1001 - 5000
5 hours ago
Insurance β’ Lending β’ Risk Management β’ Financial Services β’ B2B
1001 - 5000
β’ Ensures deliver of excellent customer service to English and Spanish callers β’ Updating database with insurance for various collateral β’ Receives inbound calls and completes outbound calls or web inquiries to verify insurance β’ Canceling of Auto CPI per procedures and lender particulars β’ Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures β’ Mentor fellow co-workers as requested by supervisor β’ Report any system and related issues β’ Keying escrow premium β’ Resolving difficult accounts / problem solving
β’ High school diploma required β’ Ability to distribute and exchange information with others β’ Strong attention to detail and organization skills required β’ Strong problem solving and analytical abilities required β’ Dependable and reliable β’ Ability to acknowledge and respect confidential information β’ Excellent telephone, written and verbal communication skills with strong customer service focus β’ Professional interaction with employees, peers and customers required β’ Ability to answers questions, correct errors and resolve discrepancies β’ Ability to learn quickly β’ Ability to remain composed and effective under pressure
β’ medical, dental and vision insurance coverage β’ 100% company-paid life and disability coverage β’ 401k options with company match β’ three weeks PTO by the end of the first year β’ career growth opportunities
Apply Now9 hours ago
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