Spanish Bilingual Customer Service Representative
November 21
Description
• Ensures delivery of excellent customer service to English and Spanish callers • Updating database with insurance for various collateral • Receives inbound calls and completes outbound calls to verify insurance • Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly • Handle incoming borrower, agent and lender calls at a professional level • Accurately compose written information for loan histories • Mentor fellow co-workers as requested by supervisor • Report any system and related issues • Meet set goals and assigned workload expectations for productivity • Review insurance policies for compliance
Requirements
• High school diploma required • Ability to distribute and exchange information with others • Strong attention to detail and organization skills required • Strong problem solving and analytical abilities required • Dependable and reliable • Ability to acknowledge and respect confidential information • Excellent telephone, written and verbal communication skills with strong customer service focus • Professional interaction with employees, peers and customers required • Ability to answers questions, correct errors and resolve discrepancies • Ability to learn quickly • Ability to remain composed and effective under pressure
Benefits
• medical, dental and vision insurance coverage • 100% company-paid life and disability coverage • 401k options with company match • three weeks PTO by the end of the first year • and much more.
Apply NowSimilar Jobs
November 21
Lead the customer support department at Wonder Works, a construction firm, enhancing client satisfaction.
November 21
Join Spear as a Customer Support Specialist, delivering excellent service via tech support. Assist customers in optimizing their use of Spear's technology platform effectively.
November 21
Join WinnCompanies as a Software Support Specialist specializing in Property Management software. This remote role requires analytical and organized skills to support daily operations.
November 21
Remote customer service representative position at Mutual of Omaha Mortgage, assisting clients.
November 21
Join Mutual of Omaha Mortgage as a Customer Service Representative managing calls and client relations.