Solutions Architect

March 8

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Alloy Automation

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Alloy Automation is an embedded integrations platform designed to simplify and accelerate integration development for engineering and product teams. It provides a low-code integration builder, pre-built connectors, and APIs to enable quick and customizable integration with customers' critical applications. The platform features powerful automation capabilities, allowing companies to enhance their offerings in eCommerce, CRM, and ERP systems among others. Alloy Automation also emphasizes security, with compliance to SOC 2, GDPR, and HIPAA standards, and infrastructure designed to scale with users' needs. This makes it a preferred choice for companies looking to streamline integrations without diverting focus from their core products.

ecommerce • software • automation • ipaas • ecommerce automation

11 - 50 employees

🔌 API

☁️ SaaS

🛍️ eCommerce

💰 $20M Series A on 2022-02

📋 Description

• As one of our Solutions Architects, you'll have the opportunity to work directly with our top customers, providing support for the technical elements of the post-sales journey, and do critical work that will impact thousands of end customers affected by our embedded iPaaS product. • You’ll help to enable, support and educate B2B SaaS customers on their technical set up, architecture and use of our products and help us scale, rolling up your sleeves with video calls and recordings, technical documentation, and other collateral you produce to drive adoption and expansion deals forward. • You’ll partner closely with our customers’ technical leads and leaders including architects, engineers, and operations teams to be a technical and trusted advisor. • You’ll have technical depth and business knowledge to drive complex technology discussions which express the value of our platform through the customer lifecycle.

🎯 Requirements

• 8+ years experience in a customer facing post-sales, technical architecture or consulting role with expertise in debugging and troubleshooting techniques, with a solid understanding of third party APIs, databases, and authentication/authorization mechanisms and frontend (MERN). • You must have a strong understanding of JavaScript in both the frontend and backend. This is a technical position and you will be expected to code daily. You must have a working knowledge of React, TypeScript, NodeJS, MongoDB, AWS, etc. • Experience translating customer’s business needs to technology solutions, establishing buy-in with essential customer stakeholders, with the ability to explain technical concepts to non-technical users in a concise and clear manner. • Strong problem-solving skills, with the ability to analyze complex issues, identify root causes, and implement effective solutions. • Ability to work effectively in a collaborative environment, coordinating with cross-functional teams to resolve customer issues. You should not be afraid to voice your opinions and be heard. • Understanding of the integration infrastructure or iPaaS (Integration Platform as a Service) landscape is beneficial. • Knowledge of common security vulnerabilities and best practices to mitigate them.