Allstate
Auto Insurance • Life Insurance • Retirement Planning • Homeowners Insurance • Motorcycle Insurance
10,000+
💰 Post-IPO Equity on 2014-01
Incident Management Analyst
October 21
🇺🇸 United States – Remote
💵 $47.4k - $81.9k / year
⏰ Full Time
🟢 Junior
🧐 Business Analyst
🗽 H1B Visa Sponsor
Allstate
Auto Insurance • Life Insurance • Retirement Planning • Homeowners Insurance • Motorcycle Insurance
10,000+
💰 Post-IPO Equity on 2014-01
Description
• Handle complex incident detection/situations • Provide guidance/coaching to Sr. Associate and Specialist level analysts • Run various diagnostics to determine validity of errors received • Document all dialog during a Rapid Response call • Communicate regularly with all levels of leadership
Requirements
• 4 year Bachelors Degree (Preferred) • 2 or more years of experience (Preferred) • Strong experience with MS Office, Word, Excel, Outlook, SharePoint • Attention to detail • Ability to collaborate and communicate across the team up to management
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