Customer Advocacy Program Manager

February 28

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

💵 $92k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Alteryx

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Alteryx is a leading provider of enterprise analytics solutions that empower organizations to unlock valuable insights from their data. With its AI-driven analytics platform, Alteryx automates the processes of data preparation, analysis, and reporting, making analytics accessible to users at all skill levels. The platform offers features such as data enrichment, predictive modeling, and location intelligence, enabling businesses to improve operational efficiency and drive informed decision-making across various sectors, including financial services, retail, healthcare, and manufacturing.

Self-Service Data Analytics • Business Intelligence • Predictive Analytics • Spatial Analytics • Analytics

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Develop and manage customer advocacy activities for external activations. • Collaborate cross-functionally on voice-of-customer research and advisory boards. • Create and maintain a customer reference program that supports marketing initiatives. • Build relationships with internal stakeholders to gather customer success stories. • Propose and produce multiple formats of customer stories, including video testimonials. • Collaborate with customers for speaking opportunities at industry events. • Track and report on customer advocacy program metrics and ROI.

🎯 Requirements

• 5+ years of experience in B2B marketing, customer marketing, or customer success roles. • Ability to maintain a customer-first mindset while navigating internal organizational dynamics. • Proven track record managing customer reference programs. • Excellent understanding of B2B/tech corporate organizational structure. • Excellent project management abilities with attention to detail. • Outstanding written and verbal communication skills. • Bachelor's degree in Marketing, Communications, or related field.

🏖️ Benefits

• Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.