Customer Success Manager
3 hours ago
Description
• Altruistiq is an enterprise SaaS focused on environmental sustainability. • The Customer Success Manager role requires strong customer management skills. • Lead the customer journey from onboarding to adoption and delight customers. • Deliver technical product training and turn customers into super users. • Identify growth areas and collaborate with stakeholders. • Provide guidance on platform methodologies and best practices.
Requirements
• 3-5 years of experience in a customer success, account management or similar role in an enterprise SaaS environment. • Experience managing projects involving multiple data sources, complex data integrations and automations. • Experience with CRM, Customer Support/Success, Project Management tooling (e.g., Salesforce, Asana, Churn Zero).
Benefits
• Employee Stock Ownership Plan participation for all employees of Altruistiq. • Flexible work from anywhere policy, with equipment budget to set up a home office. • Learning & Development policy and budget to ensure ongoing professional development. • Private health and dental insurance cover • Generous pension contribution on your behalf. • Uncapped holiday policy with an expected 25 day minimum. • We compensate for your carbon footprint.
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