Customer Success Manager

3 hours ago

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Logo of Altruistiq

Altruistiq

sustainability • SaaS

11 - 50

💰 Seed Round on 2022-07

Description

• Altruistiq is an enterprise SaaS focused on environmental sustainability. • The Customer Success Manager role requires strong customer management skills. • Lead the customer journey from onboarding to adoption and delight customers. • Deliver technical product training and turn customers into super users. • Identify growth areas and collaborate with stakeholders. • Provide guidance on platform methodologies and best practices.

Requirements

• 3-5 years of experience in a customer success, account management or similar role in an enterprise SaaS environment. • Experience managing projects involving multiple data sources, complex data integrations and automations. • Experience with CRM, Customer Support/Success, Project Management tooling (e.g., Salesforce, Asana, Churn Zero).

Benefits

• Employee Stock Ownership Plan participation for all employees of Altruistiq. • Flexible work from anywhere policy, with equipment budget to set up a home office. • Learning & Development policy and budget to ensure ongoing professional development. • Private health and dental insurance cover • Generous pension contribution on your behalf. • Uncapped holiday policy with an expected 25 day minimum. • We compensate for your carbon footprint.

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