Customer Success Manager

November 5

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Description

β€’ Provides front-line services to enterprise-level customers β€’ Owns the critical first step in setting up new customers for long-term success β€’ Coordinates and leads onboarding meetings with client administrators β€’ Develop materials to educate customers and other departments

Requirements

β€’ 2+ years of experience in a technology on-boarding position (preferably SAAS) β€’ Strong public speaking skills in front of live virtual groups β€’ Problem solver who thinks on their feet and learns quickly β€’ Self-starter comfortable with taking initiative and finding answers to customer questions β€’ Great at multi-tasking/serial tasking, especially with changing priorities and interruptions β€’ Excellent active listening skills with a positive attitude, energy, and demeanor β€’ Excellent written and verbal communication skills β€’ Excellent organizational skills and attention to detail β€’ Accuracy in data entry required β€’ Demonstrable capacity for learning new software quickly β€’ Proficient with Microsoft Office Suite or related software

Apply Now

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