Mortgage Sales Call Center Agent

November 27

Apply Now

Receive Emails with Similar Jobs

AmeriSave Mortgage Corporation

WebsiteLinkedInAll Job Openings

Mortgage Loans • Refinancing • HARP • Loans • Real Estate

5001 - 10000

Description

• Manage a high volume of calls with existing or potential homeowners • Pre-screen potential borrowers by confirming basic information and asking pre-qualifying questions • Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests • Transfer qualified warm leads to the licensed Loan Officers • Set appointments with consumers for the Loan Officers • Deliver exceptional customer service to potential and existing customers • Successful team members will work to obtain necessary licensing.

Requirements

• Inside or field sales experience required • Previous sales experience with a bonus component is a plus • Call center experience (inbound/outbound) strongly preferred • Telesales experience preferred • Previous collection, banking, financial services, or mortgage experience a plus • Must be high-energy and have a positive attitude • Must be articulate and able to quickly develop rapport with customers over the phone • Excellent customer service, written and verbal communication skills • Ability to work well under pressure and manage high volume of calls • Ability to counter customer objections • Must be independent, self-motivated and organized

Benefits

• 401(k) • Dental insurance • Disability insurance • Employee discounts • Health insurance • Life insurance • Paid time off • 12 paid holidays per year • Paid training • Referral program • Vision insurance