Associate Account Director - Healthcare

October 9

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Amsive

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Data Solutions • Creative • Direct Mail • Search • SEO

501 - 1000

Description

• Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals. • Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction. • Become proficient in company designated tools for success in project and account management. • Create and proactively manage internal timelines for projects and programs through proactive communication. • Log all resource hours into Amsive designated project management tool (Asana) daily. • Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity. • Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests. • Facilitate and manage the invoicing process. • Maintain and/or improve account profitability through effective scope management. • Core responsibility to collaborate and oversee agency standards on key marketing service deliverables for mid-large agency accounts in the form of PowerPoints, POV’s and analytics reports from excel to dashboard technologies to optimize and retain business. • Proactively identify new business opportunities with existing clients under management, working with Account Director and Sales to effectively bring them to closure. • Understand client business needs and objectives; develop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics, develop key insights for quarterly and annual business reviews. • Work collaboratively with other team members to develop audience, creative, and channel testing ideas. • Be curious, with a thirst for learning more about data centric marketing.

Requirements

• 5 years + experience managing digital marketing programs, with proven results in Print, Paid Search, SEO and/or social media initiatives • 2 years + experience in agency environment preferred • Some experience in working with Personally Identifiable Information desired as it relates to one to one marketing. • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, or creative services, or operations) • Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment • Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members • Strong grasp and demonstrated application of marketing and communication principles • Advanced knowledge of web analytics and digital marketing tools, including Google Analytics and Google Ads Keyword Planner (Conductor Searchlight and Marin knowledge a plus) preferred • Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel • Demonstrated excellence in building and maintaining profitable client relationships • Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space • Knowledge or experience working in Medicare Marketing is a plus.