Client Services Agent
November 1
Description
• Communicate with clients via email and phone to understand their preferences and needs • Plan and book all aspects of the trip including flights, accommodations, transportation, and activities • Research and provide clients with information about destinations, attractions, and visa requirements • Collaborate with suppliers and vendors to negotiate the best deals for our clients • Stay up-to-date with industry trends and changes in the travel landscape • Create detailed itineraries and travel documents for clients • Provide exceptional customer service and support throughout the entire process • Handle any issues or concerns that may arise during the trip and provide prompt solutions • Build and maintain strong relationships with clients to foster loyalty and repeat business
Requirements
• Strong communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using booking systems and Microsoft Office • Detail-oriented and able to handle and organize large amounts of information • Flexible and able to adapt to changing situations and client needs • High school diploma or equivalent • Passionate about helping others have memorable experiences
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