AN EPIC ADVENTURE
AN EPIC ADVENTURE is a travel company that specializes in creating custom vacation packages. With a focus on group travel, international itineraries, cruises, and all-inclusive resorts, they offer tailored vacation experiences to meet the specific needs of their clients. Their experienced travel advisors manage all the details, allowing customers to relax and make lasting memories. Whether planning a cruise or an international getaway, AN EPIC ADVENTURE ensures each trip is curated to offer an unforgettable adventure.
11 - 50 employees
👥 B2C
Client Services Agent
November 1, 2024
AN EPIC ADVENTURE
AN EPIC ADVENTURE is a travel company that specializes in creating custom vacation packages. With a focus on group travel, international itineraries, cruises, and all-inclusive resorts, they offer tailored vacation experiences to meet the specific needs of their clients. Their experienced travel advisors manage all the details, allowing customers to relax and make lasting memories. Whether planning a cruise or an international getaway, AN EPIC ADVENTURE ensures each trip is curated to offer an unforgettable adventure.
11 - 50 employees
👥 B2C
📋 Description
• Communicate with clients via email and phone to understand their preferences and needs • Plan and book all aspects of the trip including flights, accommodations, transportation, and activities • Research and provide clients with information about destinations, attractions, and visa requirements • Collaborate with suppliers and vendors to negotiate the best deals for our clients • Stay up-to-date with industry trends and changes in the travel landscape • Create detailed itineraries and travel documents for clients • Provide exceptional customer service and support throughout the entire process • Handle any issues or concerns that may arise during the trip and provide prompt solutions • Build and maintain strong relationships with clients to foster loyalty and repeat business
🎯 Requirements
• Strong communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using booking systems and Microsoft Office • Detail-oriented and able to handle and organize large amounts of information • Flexible and able to adapt to changing situations and client needs • High school diploma or equivalent • Passionate about helping others have memorable experiences
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