Senior Solutions Engineer

November 24

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Anomali

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Cyber Threat Intelligence • Cyber Security • Open Source Intelligence • Security Analytics • SIEM

201 - 500

Description

• Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. • The Senior Solutions Engineer is responsible for providing exemplary pre-sales support to the sales team focusing on territory and enterprise accounts. • The Solutions Engineer will assist in driving new business from prospective and existing customer accounts within their respective assigned territory, and meeting and/or exceeding all sales quotas to achieve revenue goals. • This position will organize, plan, direct, and coordinate all aspects of the technical pre-sales engagement for the prospect. • Additionally, this position will also retain post-sales relationships and expansion of existing accounts; partnering with our Customer Success team in supporting customer satisfaction, retention and renewals. • Territory: ANZ

Requirements

• Education: BS in Computer Science or equivalent experience • Greater than two years of experience as a field solutions engineer, consultant, or sales engineer in the cybersecurity industry • Excellent knowledge of general networking concepts, Linux • Strong understanding of security and information event management (SIEM) and security analytics is critical. (implementation, configuration, integration, optimization) • Hands on Experience with ArcSight, SPLUNK, Net Witness, QRadar, McAfee SIEM, LogRhythm or comparable SIEM technology • Knowledge of scripting languages like Python/Perl • Confident in front of customers and audiences including executive stakeholder interaction • Passion for sales and tech - desire to ‘grow’ your solutions engineering career with a top-notch startup • Coachable and able to take training/feedback with a positive approach • Self-motivated and strong work ethic • Clear, concise and effective communicator • Strong presentation skills and commitment to customer satisfaction • Demonstrated capability to handle Proof of Concept and solution demonstrations with Enterprise level prospects • Provide exemplary pre-sales technical expertise through technical and product demonstrations • Ability to drive customer satisfaction post-sales, including value recognition, technical issue resolution, retention and renewals • Act as a business resource to the customer/prospect and provide “industry expert” executive level selling practices with consistent communication and on-going technical consultation • Proactively drive Strategic and Enterprise account opportunities within key territory accounts • Play a proactive “Technical Account Management” role within target accounts including relationship and business development activities • Work in conjunction with Sales, Marketing, Product Managers, and Customer Success, the Solutions Engineer (SE) is the technical bridge between our Enterprise Business Representatives (demand generation) and their pre-sales customers • Take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online and via phone • Support the regional Sales Organization to ensure timely and successful closing of sales to potential customers • Liaison between customers and Product Management to communicate relevant feedback and customer requirements • Assist in planning and conducting mid/high-level meetings with customers and prospects • Ability to quickly learn, apply and position technical knowledge related Anomali’s technology and competitor offerings • This position is based in Sydney or Melbourne, Australia and is not eligible for visa sponsorship • Travel as needed to support the responsibilities of this role. • Additional experience with Threat Intelligence is preferred • Government clearance is preferred but not required