Manager, Sales Operations

2 days ago

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Idea-to-cash solutions that help drive revenue at thousands of organizations around the world.

Software Development • Database Management • Revenue Operations • Commercial Operations • Process Automation

501 - 1000

💰 Private Equity Round on 2021-11

Description

• The Sales Operations Manager is a key partner to our SVP of EMEA Sales and their leadership team. • Much of our European business is of German origin, so German language fluency is required. • The candidate will lead people, processes, and tools to drive world-class sales force productivity and serve as a strategic partner to the Go-To-Market leadership team. • The candidate will be responsible for several key areas that are critical to the organization’s success, including annual planning, compensation, forecasting, and ongoing reporting and analytics. • The successful candidate will be highly motivated with a high degree of focus on detail and process optimization. • The position reports to the VP of Global Revenue Operations. • Responsibilities: Co-design, implement, and manage revenue processes, establishing a high level of quality, accuracy, and consistency. • Own the creation, accuracy, and efficient distribution of sales metrics, dashboards, and other sales-related business intelligence essential to the organization; recommend revision to existing reports, and/or assist in the development of new reporting tools as needed. • Administer, manage, and report on sales forecast; drive adoption of forecasting tools and dashboards within the sales organization; ensure forecasting efforts are appropriately integrated with other planning processes within the company. • Assist in all aspects of sales planning, including annual planning, territory design, and comp plan creation. Ensure that comp plans are aligned with compensation philosophy and organization goals. • Serve as a functional subject matter expert, business lead and the primary liaison for acquisition integration efforts. • Proactively identify opportunities for sales process improvement; work closely with sales management to inspect sales process quality and prioritize opportunities for improvement. • Continuously optimize enabling technologies, including Salesforce, Outreach, Gong.io and CPQ (Configure Price Quote), to raise the productivity and effectiveness of the sales team. • Direct and support the consistent implementation of company initiatives. • Facilitate an organization of continuous process improvement.

Requirements

• Fluency in German & English • 3+ years of sales operations or revenue operations experience within a software company • Experience within a private equity backed company preferred • Proven expertise in sales automation, metrics, processes, and productivity • Experience with acquisition integrations is strongly preferred • Highly analytical: intermediate to advanced MS Excel required • Strong experience partnering with Go-To-Market leadership to achieve goals • Demonstrated proficiency in managing reporting and analytically rigorous initiatives • Experience with GTM tech stack – SalesForce required, others preferred e.g. HubSpot, Clari • Excellent listening, negotiation, and presentation skills • Bachelor’s degree or equivalent experience