Aquila
Housing Finance Agencies • Public Housing • Real Estate • Financial Aid Services • Finance & Insurance
Financial Software Support Specialist
2 days ago
🇺🇸 United States – Remote
🐊 Florida – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
Aquila
Housing Finance Agencies • Public Housing • Real Estate • Financial Aid Services • Finance & Insurance
Description
• Serve as key liaison between customers and internal teams. • Provide training, implementation, and technical support to HFA clients. • Become a Subject Matter Expert (SME) on Financial suite of products. • Act as a single point of contact for technical support. • Collaborate with teams to improve solutions. • Create documentation and webinars for training, and consult with customers.
Requirements
• 4+ years of experience in Bond Finance, Banking, and/or corporate Accounting/Finance. • Bachelor’s degree preferred. • Experience with data analysis and software support, training, or implementation preferred. • Experience with helpdesk/ticketing platforms is a plus.
Benefits
• Impact and influence. • Career development.
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