Financial Software Support Specialist

January 4

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Logo of Aquila

Aquila

Aquila is a company that partners with operators and backs category leaders across the software industry. Their mission is to facilitate transitions and spark lasting greatness among their partners. Aquila is dedicated to reaching new heights in the software domain by supporting prominent leaders and fostering innovation within the industry.

Housing Finance Agencies • Public Housing • Real Estate • Financial Aid Services • Finance & Insurance

📋 Description

• Serve as key liaison between customers and internal teams. • Provide training, implementation, and technical support to HFA clients. • Become a Subject Matter Expert (SME) on Financial suite of products. • Act as a single point of contact for technical support. • Collaborate with teams to improve solutions. • Create documentation and webinars for training, and consult with customers.

🎯 Requirements

• 4+ years of experience in Bond Finance, Banking, and/or corporate Accounting/Finance. • Bachelor’s degree preferred. • Experience with data analysis and software support, training, or implementation preferred. • Experience with helpdesk/ticketing platforms is a plus.

🏖️ Benefits

• Impact and influence. • Career development.

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