Software Solutions Engineer

October 20

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Logo of Aras Corporation

Aras Corporation

BOM Management β€’ Document Management β€’ Engineering Change β€’ 3D/2D Visualization β€’ PDM Multi-CAD Data Management

501 - 1000

Description

β€’ Provide an exceptional support experience via email, web and/or phone for our customers using Aras products and achieve core KPIs β€’ Participate in debugging and testing the product β€’ Develop sample customizations of the product for customers β€’ Maintain a high level of customer satisfaction by providing technical resolutions for customer issues β€’ Document customer interactions and feedback by creating knowledge base articles and providing recommendations for improving the online documentation β€’ You will be an expert in the Aras Innovator product β€’ Participate in on-call rotation shift

Requirements

β€’ Experience with C# and JavaScript β€’ Experience with OOP concepts β€’ Experience with Web Application development preferred β€’ Experience with SQL database preferred β€’ Experience with a customer-facing role or consulting role

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