VP, Process Excellence Lead

November 7

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Arch Capital Group Ltd.

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insurance • reinsurance • mortgage insurance • specialty insurance • data analytics

5001 - 10000

Description

• Accountable to develop Lean deployment roadmap that meets the desired outcomes and stage of Lean maturity. • Influence the current state and future state, standard work implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts). • Responsible for feedback loops & adherence to Lean standards set. • Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization. • Serve as Lean Coach and Practitioner embedding continuous improvement focus, developing lean capabilities and behaviors. • Accountable for realization of key outcomes and benefits defined by the BUs, functional units and value streams. • Responsible for the consistent and successful delivery of agreed standards of Lean Management system. • Responsible for conducting performance health checks to maintain expected standards. • Coach & mentor PE Coach(es) on LEAN practice and tactics, and guide the evolution of LEAN playbook.

Requirements

• 10+ years of experience as a Lean management leader or 5+ years of experience as a Transformation Executive; with demonstrated success in leading transformational change • Experience and understanding of operational management practices and objectives, including accountabilities, approaches to problem solving, industry trends and best practice • A true business partner who can contribute strategic, operational, analytical and quantitative insights to enhance Arch. • Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.) • Proven track record developing and/or implementing Lean/continuous improvement initiatives • Demonstrated ability to effectively interpret data and measure performance • A strong leader with the ability to develop, motivate, retain, recruit, challenge and deploy a high performing team • Ability to build a strong network of relationships across the company, quickly building credibility and gaining the trust and confidence of colleagues • A change agent, excellent at managing change both at an organizational level and at an individual level • Purpose-driven with ability to influence matrix organization and passionate about collaborating with a wide range of internal and external stakeholders across different levels to identify solutions and deliver on plans • External orientation and entrepreneurial spirit with the ability to identify, deliver and implement novel approaches to deliver solutions inspired by AMS best practices • Strong business acumen and customer orientation with analytical thinking skills • Self-motivated, prone to action, autonomous and results-oriented with ability to lead multiple complex initiatives (short, mid and long-term) with impact • Excellent business acumen and strategic agility.