Client Relationship Manager

November 7

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Ascensus

Retirement plan services β€’ Education savings β€’ ABLE accounts

5001 - 10000

πŸ’° Secondary Market on 2019-02

Description

β€’ Serve as a resource to plan sponsors and financial advisors for matters related to ERISA compliance, plan design and governmental reporting. β€’ Provide timely, exceptional customer service, including problem solving and issue resolution with minimal inconvenience to clients. β€’ Provide effective verbal and written communications in a clear, concise and informative manner. β€’ Act as a mentor to Retirement Plan Coordinators β€’ Assist clients with all initial and ongoing plan design and document needs. β€’ Maintain up-to date knowledge of present legislation and proposed legislative changes with regard to ERISA law. β€’ Accountable for all aspects of valuation reports, participant statements and annual testing. β€’ Review distribution paperwork and coordinate processing of distributions with asset holder. β€’ Assist IRS and DOL auditors, if the plan is subject to an IRS or DOL audit. β€’ Coordinate with all applicable parties, both internal and external, to ensure accurate conversion process for new clients. β€’ Assist with other tasks and projects as assigned.

Requirements

β€’ Bachelors degree preferred β€’ 3-5 or more years ERISA experience in the retirement industry β€’ Experience in analysis of financial data required β€’ Experience in FTW software desirable, but not required β€’ Experience with 3.16 desirable, but not required β€’ Experience with PEPs desirable, but not required β€’ Strong Word, Excel, and Outlook skills β€’ Strong written and oral communication skills β€’ Strong analytic mentality associated with problem solving skills β€’ Detail oriented with the ability to prioritize and manage tasks to partner with business operations, including related ERISA compliance matters β€’ Ability to effectively plan and assign work to and oversee plan associates that are qualified to assist with plan modifications

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