IT Support Engineer

March 24

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $110k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Ashby

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Ashby helps scaling companies achieve their ambitious growth targets. With Ashby, teams of all sizes can run a fast and efficient hiring process. Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

51 - 200 employees

📋 Description

• I am Frank, Head of Security & IT at Ashby, and I'm looking for our first dedicated IT hire to join Ashby. • I started my career racking and running Linux servers, firewalls, and switches in data centers. • I then switched to Corporate IT, where I helped several companies scale (e.g., Credit Karma, Lattice). • Now, I am looking for the first dedicated IT hire to join Ashby, be the primary contact for all things IT. • There will be some user-facing support as well as work in the backend systems we use (e.g., Okta).

🎯 Requirements

• Customer Service Orientation • Attention to detail but striving for execution • 3 years of experience in a similar role • Familiar with working and troubleshooting in an international remote environment • Okta SAML, SCIM (ideally Okta Workflows) • Kandji or similar MDM • Apple Mac best practices • Google Workspace

🏖️ Benefits

• Competitive salary and equity. • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. • Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise. • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! • $100/month education budget with more expensive items (like conferences) covered with manager approval. • If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.