Operations Technician

Yesterday

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Logo of Associated Bank

Associated Bank

Commercial and Business Banking • Commercial Real Estate Lending • Treasury Management, Capital Markets and Insurance Services • Consumer Banking • Residential Mortgage and Home Equity Lending

1001 - 5000 employees

Founded 1874

🏦 Banking

💸 Finance

💳 Fintech

Description

• Under general supervision, performs a variety of operational tasks for a moderately complex-to-complex process or functions. • Takes accountability for the entire process from receipt of work to resolution and closure along with researching any issues that may arise. • Tasks require coordination of information among various operational areas and customers. • Acts as an escalation point for less senior technicians for complex issues or transactions and provides training as needed. • Perform precise data entry and updates for customer information. • Collaborate with cross-functional teams to resolve discrepancies and enhance data accuracy. • Conduct regular audits to ensure the completeness and correctness of customer records. • Uphold compliance with data privacy regulations in all aspects of data handling. • Generate and analyze reports to support business decision-making.

Requirements

• Education High School Required • Associate's Degree Preferred • Experience 2-4 years Office Required • 3-5 years Office / Operations Preferred

Benefits

• Retirement savings including both 401(k) and Pension plans. • Paid time off to volunteer in your community. • Opportunities to connect with others through our diversity-focused Colleague Resource Groups. • Competitive salaries with professional development and advancement opportunities. • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. • Personal banking, loan, investment and insurance benefits.

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