Unit Manager - Level II

20 hours ago

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Logo of Assurant

Assurant

specialty insurance β€’ extended service products and related services β€’ renters insurance β€’ lender-placed homeowners insurance β€’ flood insurance

10,000+

πŸ’° Post-IPO Debt on 2023-02

Description

β€’ Unit Managers at Assurant plan, organize, lead, control, and coordinate day-to-day activities. β€’ Supervises team of associates working with escrow funds for Hazard functions. β€’ Maintains extreme security controls around checks and check stock. β€’ Participates in short/long term goals and plans for work group. β€’ Communicates departmental performance and provides coaching and direction to associates. β€’ Investigates and resolves complaints associated with performance. β€’ Promotes team development to achieve objectives.

Requirements

β€’ Associate degree and/or equivalent work experience is required. β€’ 2+ years of supervisory experience required. β€’ Experience leading and building a team in a call center environment. β€’ Experience in mortgage servicing, customer service, retail banking or hazard processing is desirable.

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