Field Service Engineer

3 days ago

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Astanza Laser

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Q-switched Tattoo Removal Lasers • Laser Tattoo Removal Machines • Nd:YAG Lasers • Q-switched Nd:YAG Lasers • Tattoo Removal Lasers

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Description

• Service engineers are responsible for maintenance, the installation of lasers on-site, and training including safety and treatment protocols • Provide routine and emergency maintenance for Laser clients • Interact with business owners, CEOs, Physicians, PAs, NPs, RNs, and other healthcare practitioners on a daily basis • Perform initial quality inspection and routine maintenance of laser systems on the East Coast • Troubleshoot errors and customer issues over the phone • Instruct doctors and other decision makers on the proper use of the laser systems • Align, adjust, calibrate, and maximize complicated laser systems in a clinic environment at customers’ locations • Articulate complicated issues to customers in a very simple way • Safety-above-all-else mentality

Requirements

• Bachelor's or Master's degree in Biomedical Engineering, Biotechnology, or a related field • 3+ years experience servicing medical lasers • B.S. or M.S. in related field REQUIRED (Biomedical engineering is preferred) or (physics, natural or applied sciences, etc.) • Able to lift 75 lbs • Valid driver’s license • Ability to pass full background and reference check • Familiarity/aptitude with laser, electronic, or mechanical (motorcycle, auto, bicycle, etc.) systems a plus • Excellent communication and collaboration skills • Ability to work effectively in a fast-paced environment and meet deadlines • Strong analytical and problem-solving skills

Benefits

• 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off