Senior Manager - Billing Operations

March 18

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Logo of Attentive

Attentive

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses engage with customers through effective personalized messaging. Its products and services are designed to boost customer loyalty and revenue by leveraging AI-driven tools for messaging deliverability, audience targeting, and analytics. Attentive offers seamless integrations with various marketing tools and provides unparalleled support to enhance customer success and compliance. The platform enables businesses to create top-performing campaigns quickly and dynamically build high-performance audiences. Attentive's expertise in data-driven solutions helps businesses optimize their marketing strategies across multiple industries, including retail, e-commerce, travel, and entertainment.

Marketing Automation • Growth Marketing • Retention Marketing

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. • Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. • With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. • Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. • Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100. • We are seeking an experienced and results-driven Senior Manager, Billing Operations to join our team.

🎯 Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. • 7+ years of experience in billing operations, process improvement, or a related field, with at least 2 years in a management role. • Some expertise in process improvement methodologies, such as Lean, Six Sigma, or similar frameworks. • Strong analytical skills with experience in KPI development and performance tracking. • Proficiency in data visualization tools (e.g., Tableau, Power BI, Looker) and familiarity with billing systems and automation platforms. • Proficiency with Netsuite, Salesforce and integrations between both tools. • Exceptional communication and collaboration skills, with the ability to influence stakeholders across all levels. • A proactive and detail-oriented approach to problem-solving. • Experience managing billing operations in a fast-paced, high-growth environment is a plus.

🏖️ Benefits

• Competitive perks and benefits from health & wellness to equity.

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