Intake Sales Specialist

16 hours ago

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Practice Management • Time Management • Profitability • Marketing for Law Firms • Law Firm Training

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Description

• About Us: • Welcome to Contract Rx! We are a top-rated law firm exclusively specializing in physician contracts. Our mission is to provide exceptional flat-rate contract review and negotiation services that offer physicians more value than our competitors. Our innovative approach ensures that physicians receive high-quality legal services uniquely tailored for their needs, without the expensive burden of traditional hourly billing. We are dedicated to helping physicians navigate their employment and partnership contracts efficiently and effectively, securing fair terms and appropriate compensation. • About You: • Are you a skilled legal professional with a passion for client relations? Do you have experience working in a personal injury firm perhaps? If so, you might be the perfect fit for our team! We are seeking a motivated and compassionate Remote Intake Specialist to join our close-knit team. Your legal and sales experience will showcase your strong communication skills, attention to detail, and ability to work effectively within a team will make you an invaluable member of our firm. • Responsibilities: • Serve as the primary point of contact for inbound inquiries via phone, email, and online, maintaining detailed records of all potential client interactions and inquiries. • Engage with medical professionals to assess their suitability for our services. • Conduct preliminary assessments of potential cases and educate potential clients on our firm’s expertise, the services offered, and our value proposition. • Collaborate closely with attorneys and support team members to ensure a smooth transition from intake to client engagement. • Monitor and engage with existing/former clients to address their need for additional services.

Requirements

• Minimum of 2+ years of experience in legal along with experience in client relationship management, sales, case assessment, or client intake roles. Experience within the personal injury legal environment would be a huge plus. • Proven track record of building and maintaining strong client relationships. • Excellent communication skills, both verbal and written, with the ability to convey complex concepts clearly and persuasively. • Empathetic listener with a genuine interest in understanding clients' needs and providing solutions. • Strong organizational skills with the ability to prioritize tasks and manage time effectively in a remote work environment. • Proficiency in using any type of CRM software and virtual communication tools (e.g., Zoom, Microsoft Teams). Experience with the Lawcus CRM software is a plus. • Experience in the healthcare industry, especially experience working with a physician would be great.

Benefits

• Competitive hourly rate ($22 - $25 p/hour) with the opportunity for performance-based incentives. • Flexible remote work arrangements. • Flexible schedule (20 – 30 hours per week). • Collaborative and supportive work environment.