Senior Solutions Engineer

August 16

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Authorium (formerly City Innovate)

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Accelerating Procurement | Contracts | Grants Inside State, Federal, and Large Local Government

challenge-based procurement • technology acquisition • enterprise software • grants software • contract management

51 - 200

💰 $12M Series A on 2023-05

Description

• Leverage technical proficiency to configure solutions in the Authorium Platform • Address customer technical inquiries and facilitate process transitions to our platform • Cultivate professional relationships with clients to understand challenges and align implementation processes

Requirements

• 7+ years of experience in solution engineering, technical consulting, Senior Solutions Engineering, or product management, preferably with enterprise level customers • Strategic and creative problem-solving - a demonstrated ability to get to the “why” of every technical requirement • Rapidly assume the role of subject matter expert, demonstrating a deep understanding of our company's software and its implementation for our clients • Experience with data entry and creating complex solution design documents • Ability to troubleshoot complex software configuration issues • Experience working directly with customers in a consultative capacity to help determine solution to customer needs • Attention to detail • Ability to deliver within tight deadlines with little to no supervision • Excellent communication skills with a track record of articulating complex concepts clearly and persuasively to customers and team members • Ability to take charge of substantial areas of team performance and enhancement of processes • Self Starter: highly motivated and proactive, capable of beginning tasks or projects without needing explicit instructions or constant supervision • Proven ability to innovate and implement advanced strategies that elevate team performance and contribute to the company's competitive edge • Improves others around them through their approach, mindset, or other unique characteristics • Process improvement mindset

Benefits

• 100% benefits coverage for employee • 401K Profit Share plan • Flexible PTO • Home office stipend