Solutions Engineer

August 16

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Restaurant365

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Catering Software • Restaurant Operations Software • Restaurant Accounting Software • Restaurant POS Integration • Franchising Software

201 - 500

Description

• Maintain an expert status on all Restaurant365 features and partnering platforms • Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap • Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition • Setting up and maintaining demonstration platforms for existing and new features • Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions • Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds • Training the sales team on product knowledge and new features • RFP assistance for sales team • Consult marketing from an R365 product and partnering product knowledge standpoint • Perform webinars for marketing and sales purposes • QA of newly released features delivering feedback to the product team • Other duties as assigned

Requirements

• Understanding of intermediate accounting principles • Expert in restaurant finance and/or operations, preferably both • Excellent written and verbal communication skills • Excellent presentation skills • Knowledge of and prior use of restaurant software systems is a plus • Minimum of five years of proven work experience in customer service or sales • Experience in a SaaS environment is a plus • Willingness to travel 25% of the time

Benefits

• This position has a salary range of $80,000-$100,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. • Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives