Senior Director - Customer Learning

6 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $185k - $299.3k / year

⏰ Full Time

🟠 Senior

👔 Director

Apply Now

Receive Emails with Similar Jobs

Autodesk

WebsiteLinkedInAll Job Openings

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

3D Design Software and Technology • Digital Prototyping • Sustainable Design Software • Media & Entertainment • Consumer Software

10,000+ employees

Founded 1982

📱 Media

📋 Description

• As the Senior Director of Customer Learning at Autodesk, you will lead Autodesk's global customer learning strategy across all product lines. • You will ensure that Autodesk customers are fully equipped to maximize the value of Autodesk software and adopt emerging technologies through delivering innovative and comprehensive learning programs. • You will oversee the development and execution of world-class training initiatives, blending in-person, virtual, and self-paced learning experiences to meet diverse customer needs. • Build upon and execute a global customer learning strategy aligned with Autodesk’s business goals. • Lead the design, development, and execution of scalable learning programs that cater to the diverse needs of Autodesk’s global customer base. • Deliver a world class learner experience, including learners' journey, programs, and offerings, LMS/LXP systems, processes and policies, and digital touchpoints.

🎯 Requirements

• 12+ years of experience in customer learning, training, or a related field, with at least 5 years in a leadership role. • Bachelor’s degree in education, business, or a related field; advanced degree preferred. • Strong proficiency in developing omni-channel customer learning strategies and direct responsibility for running them across owned and 3rd party (i.e. YouTube) digital properties. • Proven ability to hire, lead, and inspire multiple high-performing teams. • Proven experience in evaluating, implementing and maintaining the technology that delivers customer learning programs. • Deep understanding of adult learning principles and instructional design. • Exceptional communication and interpersonal skills. • Highly skilled at thinking strategically and acting operationally. • Proficient at working with a variety of learning technologies and platforms. • Strong analytical and problem-solving abilities. • Passion for customer success and continuous learning.

🏖️ Benefits

• From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. • Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/