Dealer Partner Support Specialist

March 21

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AutoFi

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AutoFi is a company that provides an advanced finance-centered digital retailing platform for car dealerships, aiming to streamline and enhance the car buying and selling process both online and in showrooms. The platform addresses common dealership challenges such as decision overload, consumer distrust, and desk bottlenecks by offering intelligent lender routing and simplified sales processes. By incorporating flexible solutions into branded buying experiences, AutoFi enables dealers, OEMs, and marketplaces to engage customers anytime, anywhere, helping them to sell smarter and improve profitability. Established in 2016, AutoFi focuses on empowering sales teams for efficient operation and enhanced customer satisfaction by providing tools to facilitate faster sales and better lender decisions.

Automotive Software

201 - 500 employees

💳 Fintech

☁️ SaaS

💰 $85M Series C on 2022-03

📋 Description

• AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. • The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. • AutoFi’s dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably. • Role involves ensuring dealership program parameters are maintained and functioning post implementation. • An ideal candidate will have strong communication, time management and organizational skills.

🎯 Requirements

• 3-5 years experience working in Support and/or Account Management roles • 2-3 years experience working with SaaS solutions and integrations • Experience with APIs, JSON and Website programming (CSS & HTML) strongly preferred but not required • Familiarity with car dealership business models and related roles/responsibilities strongly preferred • Excellent written/verbal communication skills, and ability to navigate challenging internal/external situations • Detail oriented, with excellent organization, critical thinking and time management skills • Self-starter who takes initiative and works well both independently and as part of a team • Familiarity with Jira, Salesforce and Postman considered an asset • Automotive industry experience is a big plus!

🏖️ Benefits

• We offer full training and a competitive total rewards package along with great benefits • Medical, Dental & Vision coverage - 100% premium coverage for employee / 50+% for dependents • Flexible work hours • Remote environment • Competitive pay • Visionary leadership team • Growth opportunities within a dynamic culture • Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc.) • Up to $1K per year for employee professional development • Stock options - we are all owners!