Payment and Billing Support Specialist
2 days ago
Description
• We are seeking a Payment and Billing Support Specialist who will play a key role in managing billing operations, supporting payment processes, and mitigating payment-related discrepancies... • This position will ensure smooth and efficient operations and maintain high levels of accuracy and timeliness in all payment/billing processes... • The role is a part of the finance team, reporting to the Billing and Collections Manager and involves collaboration with multiple teams to help make system improvements.
Requirements
• 2-3 years of experience in customer-facing roles, billing, or payment-related functions. • Excellent problem-solving and high-level analytical skills. • Ability to multitask and adapt to dynamic team needs. • Strong organizational skills with a high level of attention to detail. • Proficiency with tools such as Google Workspace (Docs, Sheets, Drive), Jira, Monday.com, Intercom, Excel, and other tracking systems. • Strong communication skills, maintaining professionalism and respect in all interactions. • Self-motivated and capable of working independently and collaboratively.
Benefits
• This role will also be eligible for a performance based annual bonus.
Apply NowSimilar Jobs
2 days ago
Join Mutual of Omaha Mortgage as a customer service representative handling calls and assisting clients with financial solutions.
2 days ago
Join Mutual of Omaha Mortgage as a customer service representative handling a large volume of calls. Ideal for quick learners with strong communication skills.
2 days ago
Work remotely as an HSN Customer Service Specialist assisting customers with inquiries and problem-solving. Engage with a high volume of calls while ensuring personalized service.
2 days ago
Join GoLinks as a Product Support Specialist providing remote assistance and collaboration across teams.
🇺🇸 United States – Remote
💵 $45k / year
💰 $27M Series A on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
2 days ago
Seeking a Billing Tech Support Specialist to assist clients of a healthcare SaaS provider. Join our team to enhance customer experience and support software inquiries.