Bilingual Customer Service Representative

2 days ago

Apply Now
Logo of Qurate Retail Group

Qurate Retail Group

Retail β€’ ecommerce β€’ broadcasting β€’ multimedia β€’ global

Description

β€’ Answer inbound customer calls β€’ Assist customers by problem solving and de-escalating situations β€’ Handle high volume of customer inquiries β€’ Personalize the experience for each caller β€’ Take payments, place orders, and analyze account data β€’ Report to an assigned Supervisor β€’ Attend a paid training period

Requirements

β€’ Reside in Georgia, Florida, Tennessee, or Virginia β€’ Maintain necessary system requirements β€’ Self-provided computer/laptop, not older than 3 years β€’ Headset compatible with HSN specifications β€’ High-speed internet connection

Benefits

β€’ Competitive compensation β€’ Health care benefits starting on day 1 β€’ 401(k) β€’ Paid time off β€’ Tuition reimbursement β€’ Employee assistance program β€’ Parental leave β€’ Paid volunteer hours β€’ Company discounts

Apply Now

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