2 days ago
• Sets up and installs technical systems for clients • Manages client interactions and training • Tests and troubleshoots installed systems • Provides feedback for product and process improvements • Manages internal and external relationships • Coordinates partner awareness on Availity functionality • Documents operational processes and improvements • Supports workflow changes and technology trends
• Bachelor’s degree or equivalent work experience • 4+ years of related experience in technology and/or healthcare • 4+ years managing simple to moderately complex implementations • Knowledge of claims processing systems and customer service in healthcare • Understanding of HIPAA implementation guides • Working knowledge of X12 transactions • Ability to create and execute test plans • Ability to create training resources and reference materials • Excellent written and verbal communication skills • Ability to manage multiple priorities in a fast-paced environment • Flexibility and ability to embrace change • Customer service/relationship management experience is a plus • Experience in software implementations is a plus
• Competitive salary and bonus structure • Generous HSA company contribution • Healthcare, vision, and dental benefits • 401(k) match program on day one • Unlimited PTO for salaried associates + 9 paid holidays • Educational reimbursement • Paid Parental Leave for both moms and dads • Wellness reimbursement up to $250/year • Community engagement opportunities
Apply Now2 days ago
1001 - 5000
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