Technical Account Manager
November 19
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Account Manager
🦅 H1B Visa Sponsor
Description
• Serve as liaison between technical teams, Health Plan Analysts, and Strategic Account Managers • Ensure customer success by maintaining relationships with Payer Partners • Coordinate cross-functional efforts and manage timelines • Represent the voice of the customer and implement marketing strategies
Requirements
• At least 3 years of account or customer management experience in healthcare, payer, or technology • Associate degree in Business, Finance, Marketing or equivalent work experience; bachelor’s degree a plus • Strong interpersonal skills • Experience facilitating meetings and engaging with stakeholders • Knowledge of healthcare payer processing and IT operations • Problem solver with strong analytical skills • Exceptional customer service skills • HIPAA knowledge
Benefits
• Competitive salary • Bonus structure • Generous HSA company contribution • Healthcare, vision, dental benefits • 401k match program starting day one • Unlimited PTO for salaried associates + 9 paid holidays • Education reimbursement • Paid Parental Leave • Wellness reimbursement
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