Technical Account Manager

2 days ago

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Availity

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 Secondary Market on 2021-07

Description

• Serve as liaison between technical teams, Health Plan Analysts, and Strategic Account Managers • Ensure customer success by maintaining relationships with Payer Partners • Coordinate cross-functional efforts and manage timelines • Represent the voice of the customer and implement marketing strategies

Requirements

• At least 3 years of account or customer management experience in healthcare, payer, or technology • Associate degree in Business, Finance, Marketing or equivalent work experience; bachelor’s degree a plus • Strong interpersonal skills • Experience facilitating meetings and engaging with stakeholders • Knowledge of healthcare payer processing and IT operations • Problem solver with strong analytical skills • Exceptional customer service skills • HIPAA knowledge

Benefits

• Competitive salary • Bonus structure • Generous HSA company contribution • Healthcare, vision, dental benefits • 401k match program starting day one • Unlimited PTO for salaried associates + 9 paid holidays • Education reimbursement • Paid Parental Leave • Wellness reimbursement