Warranty Administrator, Audi & Volkswagen

5 days ago

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Automotive Warranty Network, Inc.

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Warranty administrator • Warranty Audit Control • Warranty Personnel Training • Service Department Training • Warranty Evaluation

51 - 200 employees

🚗 Transport

📋 Compliance

🔐 Security

Description

• The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. • They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships and maintaining a presence of professionalism and integrity. • Review claims for manufacturer's compliance with policy and procedures. • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue. • Book claims. • Close claims. • Submit claims for payment. • Accounting and clearing differences in payment. • Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients. • Maintain appropriate certifications and knowledge of updated P&P. • Help dealerships stay compliant with manufacturer’s policy.

Requirements

• Previously held position as a Warranty Admin in a franchised Automotive Dealer • The ability to motivate others to achieve their highest potential particularly those within the dealership • Good working knowledge of DMS software • Knowledge of automotive dealership service departments • Knowledge of warranty accounting processes • Proficient at reading technician stories and applying appropriate labor codes • Certified or trained in at least 1 manufacturer

Benefits

• Free Health Insurance for employee • Free dental and vision care for employee • 6% 401K match available • Guaranteed Salary for first 90 days during probationary period • Commission only after 90 days