Solution Architect

September 18

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AXIOM Co., Ltd.

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executive search • career consulting • MBA recruiting

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Description

• Ideal Solution Architect driving successful technical engagements with customers. • Conduct daily or weekly meetings with customers to gather technical requirements, understand business needs, and discuss potential solutions. • Design and document technical architectures that align with customer needs, ensuring that proposed solutions are scalable, secure, and optimized for performance. • Prepare and deliver product demonstrations tailored to the specific use cases of potential customers. • Collaborate with customers to define the scope, objectives, and success criteria for POCs. • Lead the execution of POCs, working closely with the customer to ensure that the solution is correctly implemented, tested, and validated. • Analyze the results of POCs and provide detailed feedback and recommendations to the customer. • Work closely with sales teams to provide the technical expertise needed to close deals. • Gather feedback from customer engagements and POCs to share with the product development teams. • Develop and maintain technical documentation. • Identify and document best practices for implementing and using the platform. • Provide hands-on support to customers facing technical challenges. • Act as a trusted advisor, offering strategic guidance to customers. • Stay up to date with the latest developments in cloud computing, observability, and related technologies. • Participate in and sometimes lead internal training sessions. • Travel to customer sites as needed.

Requirements

• Extensive experience in system architecture, cloud infrastructure, and observability tools (e.g., Datadog, Splunk, Grafana, Cribl, etc). • Proficiency in multiple programming and scripting languages (Python, JavaScript, Bash). • Strong understanding of cloud-native environments, microservices, and large-scale distributed systems. • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. • Proven experience in a customer-facing role, with a track record of successfully driving technical sales and solution adoption. • Must have recent experience in the same product space. • Must have familiarity with being self-starting and not reliant on large organization processes. • Must have previous small company experience. • Demonstrated familiarity with Enterprise accounts and have a useful network. • Familiarity with Axiom or its competitors and be able to deliver a demo and compare and contrast Axiom with the competition from day 1. "hit the ground running" • High-growth startup experience where you know that gaps exist, and take charge in being an agent of change.

Benefits

• Competitive salary and equity package. • Flexibility to work from wherever suits you best. For this role, we are considering individuals based in the United States. • Budget to build your home office set-up. • Monthly budget to support mental and physical wellness. • Uncapped, continued education stipend. • Annual offsite with your teammates from around the world. • Uncapped vacation to unplug and rejuvenate. • Generous and flexible family leave for everyone.