Implementation Engineer - Medical Imaging

September 18

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PaxeraHealth

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PACS • VNA • Teleradiology • Medical Imaging • Cloud PACS

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Description

• Works within the Technical Support Services team to deploy and support products effectively, in a timely and collaborative manner. • Uses their broad support and Healthcare IT expertise and experience to lead the team to deliver outstanding customer service as perceived by our customers. • Works closely with their team and with Services Leaders, Projct Managers, Product Managers, Product Development and Sales teams to deliver outstanding service to our customers to improve patient care. • Work closely with the Solution Architects and Product Management to conduct technology, architecture, stakeholder assessments using common methodologies and processes. • Uses rigor and attention to detail to meet our quality objectives.

Requirements

• Bachelor’s degree or college diploma, preferable in Computer Science, or equivalent experience • Healthcare Integration knowledge is a must (HL7, DICOM, IHE) • 5+ years of experience in customer support • Excellent written and verbal communication skills • Willingness and ability to learn new technologies • Strong aptitude for solving problems independently and as a team • Shell scripts under bash or Ruby/Perl scripts • HTML, XML, PHP, and SQL • Experience with administration of standard service such as: IIS, Directory Server, NTP, NFS or OpenSSL • Good Knowledge of MS SQL DB management, Query and Administration. • Wide range of IT technical skills (Windows Server, Windows client, VMWare, Storage, Networking, Oracle, Backup Systems, etc.) • Network administration: IPv4 networks, NAT, VLAN and VPN • Network sniffing: Wireshark or tcpdump • Active Directory configuration and administration • Healthcare Integration knowledge and global standards like HL7, DICOM • Practical knowledge in using 3rd party integration engine like Mirth Connect is preferred • Experience in VMWare vSphere core products: ESXi, vCenter, Hyper-V. • Storage: FC infrastructure, Disk array design, setup and deployment, storage protocols = FC, NFS, DAS, NAS. • Disaster Recovery (DR) setup and validation: BackupExec, NAS, Cloud.

Benefits

• Company Health, Dental and Vision Insurance • Life Insurance • PTO, including Holidays, Vacations, Sick and Personal days • 401K with discretionary company match