Implementation Engineer - Medical Imaging

September 18, 2024

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PaxeraHealth

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PaxeraHealth is a leading provider of innovative medical imaging solutions that leverage artificial intelligence to enhance healthcare delivery. Specializing in integrated PACS systems, enterprise imaging, and AI authoring platforms, PaxeraHealth serves radiologists, clinicians, and patients globally. Their solutions are designed to be scalable and cost-effective, compatible with any EMR system, and focus on improving patient engagement and operational efficiencies. With a presence in over 50 countries and a dedication to continuous improvement, PaxeraHealth is at the forefront of transforming radiology and other clinical domains with advanced AI technologies.

PACS • VNA • Teleradiology • Medical Imaging • Cloud PACS

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📋 Description

• Works within the Technical Support Services team to deploy and support products effectively, in a timely and collaborative manner. • Uses their broad support and Healthcare IT expertise and experience to lead the team to deliver outstanding customer service as perceived by our customers. • Works closely with their team and with Services Leaders, Projct Managers, Product Managers, Product Development and Sales teams to deliver outstanding service to our customers to improve patient care. • Work closely with the Solution Architects and Product Management to conduct technology, architecture, stakeholder assessments using common methodologies and processes. • Uses rigor and attention to detail to meet our quality objectives.

🎯 Requirements

• Bachelor’s degree or college diploma, preferable in Computer Science, or equivalent experience • Healthcare Integration knowledge is a must (HL7, DICOM, IHE) • 5+ years of experience in customer support • Excellent written and verbal communication skills • Willingness and ability to learn new technologies • Strong aptitude for solving problems independently and as a team • Shell scripts under bash or Ruby/Perl scripts • HTML, XML, PHP, and SQL • Experience with administration of standard service such as: IIS, Directory Server, NTP, NFS or OpenSSL • Good Knowledge of MS SQL DB management, Query and Administration. • Wide range of IT technical skills (Windows Server, Windows client, VMWare, Storage, Networking, Oracle, Backup Systems, etc.) • Network administration: IPv4 networks, NAT, VLAN and VPN • Network sniffing: Wireshark or tcpdump • Active Directory configuration and administration • Healthcare Integration knowledge and global standards like HL7, DICOM • Practical knowledge in using 3rd party integration engine like Mirth Connect is preferred • Experience in VMWare vSphere core products: ESXi, vCenter, Hyper-V. • Storage: FC infrastructure, Disk array design, setup and deployment, storage protocols = FC, NFS, DAS, NAS. • Disaster Recovery (DR) setup and validation: BackupExec, NAS, Cloud.

🏖️ Benefits

• Company Health, Dental and Vision Insurance • Life Insurance • PTO, including Holidays, Vacations, Sick and Personal days • 401K with discretionary company match