Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto.
51 - 200 employees
Founded 2017
February 15
Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto.
51 - 200 employees
Founded 2017
β’ Manage the accounts of both new and existing customers β’ Ensure customers have the assistance, resources, and insights needed β’ Facilitate ongoing business and foster lasting partnerships β’ Identify and pursue opportunities to increase customer adoption and prove out Baltoβs ROI β’ Manage the contract renewal process and leverage customer knowledge to expand accounts β’ Propose pricing, product expansions, and terms for existing customers β’ Provide support and oversight of required licenses
β’ 3+ years of Customer Success or Account Management experience β’ Proven track record working with enterprise-level relationships β’ Self-driven β’ Exemplary written and verbal communication skills β’ A strategic, detail-oriented thinking style β’ Data analysis skills β’ Change management and adoption management experience β’ Working knowledge of Excel β’ Empathetic and passionate about providing value to customers
Apply NowFebruary 15
As a Customer Success Manager at CrushBank, you enhance customer retention through effective relationship management. Collaborate with teams to ensure alignment with product offerings.
πΊπΈ United States β Remote
π° Series A on 2022-07
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
February 15
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