Director, Site Reliability Engineering

March 17

Apply Now

Receive Emails with Similar Jobs

Benchmark

WebsiteLinkedInAll Job Openings

Benchmark is a global product realization services company that specializes in providing comprehensive solutions in advanced computing, commercial aerospace, defense, medical technologies, and semiconductor capital equipment. The company offers a range of services from design engineering and precision machining to full-system electronic assembly and lifecycle management, ensuring reliable support for innovative products in demanding markets. With a collaborative approach that leverages cross-functional teams, Benchmark aims to be a trusted partner in delivering customized solutions tailored to complex challenges.

Advanced Technology • Design Engineering • Manufacturing • Order Fulfillment • Design

10,000+ employees

Founded 1979

🚀 Aerospace

⚕️ Healthcare Insurance

📋 Description

• We are seeking a Director of Site Reliability Engineering (SRE) to lead our SRE team in ensuring the availability, performance, and scalability of our critical systems. • This role is responsible for defining and driving reliability strategies, operational excellence, and incident response processes at scale. • You will collaborate closely with engineering, DevOps, and product teams to establish best practices and implement processes that enhance system resilience and service performance. • Define and execute the vision for site reliability, balancing innovation with operational stability. • Lead, mentor, and grow a high-performing SRE team, fostering a culture of ownership and continuous improvement. • Partner with Engineering, DevOps, and Product teams to embed reliability best practices into the development lifecycle. • Establish and refine SLIs, SLOs, and error budgets to measure and improve service reliability. • Develop and drive incident management processes, including real-time incident response, on-call coordination, and postmortem analysis to prevent recurring issues. • Implement and standardize operational readiness reviews and escalation procedures to ensure teams are equipped to handle incidents effectively. • Drive initiatives to reduce operational toil, leveraging automation where applicable to enhance team efficiency. • Collaborate with engineering teams to define performance testing and capacity planning strategies to proactively mitigate reliability risks. • Champion the adoption of observability, logging, and monitoring best practices, ensuring visibility into system health and performance.

🎯 Requirements

• 8+ years of experience in Site Reliability Engineering, DevOps, or related fields, with at least 3+ years in a leadership role. • Proven track record of driving operational excellence in large-scale, distributed systems. • Expertise in defining and implementing SLIs, SLOs, error budgets, and incident management processes. • Strong knowledge of observability tools such as Prometheus, Grafana, Datadog, New Relic, or similar. • Experience leading on-call rotations, postmortems, and operational readiness programs. • Excellent leadership, communication, and stakeholder management skills. • Deep experience with AWS cloud environments, including operational best practices for high availability and reliability. • AWS certifications such as AWS Certified DevOps Engineer – Professional, AWS Certified Solutions Architect – Professional, or AWS Certified Advanced Networking – Specialty. • Experience with AWS monitoring and logging tools (CloudWatch, X-Ray, AWS Config, GuardDuty). • Experience scaling SRE practices in high-growth or regulated environments. • Hands-on background in software engineering with Python, Bash, or similar languages.