Staff Site Reliability Engineer - Telecom & SMS

September 24

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Description

• As the Staff SRE for Telecom & SMS Infrastructure, you will be responsible for system operations • Creating scalable and durable maintenance best practices • Developing future-looking architectural optimization strategies • Supporting the success of the team to drive substantial value and business outcomes • You will be accountable for supporting the strategic carrier relationships to drive enterprise goals forward. • Proactively collaborate internally with Engineering, Product, Carrier, and Support teams to enable seamless customer solutions.

Requirements

• 10+ years engineering experience with telecom and sms infrastructure • 10+ years of software engineering experience • Experience working with web applications and service-oriented architectures • Not afraid of a command line • Knowledge of Spring Boot • Experience with software development • Deep understanding of REST • Experience working in a cloud environment (GCP, AWS, Azure) • Experience working with Interconnects, NAT, VPN WAFs • Experience with sngrep, wireshark,nginx, tomcat, linux, haproxy, k8s, mysql, elasticsearch • Experience with docker, gitlab, github, jenkins, ansible, terraform • Deep knowledge of Opensips, Asterisk, and Kannel • Deep understanding of the SMS and MMS protocols • Deep understanding of SNMP, SIP, RTP (telco/sms specific) • Deep experience dealing with customers and troubleshooting/diagnosing SMS, MMS, and VOIP • Understanding of the fraud landscape in telecom and messaging • Know what these mean: DLR, MO, MT, MM4, MM7, AGI, AMI • Building asterisk, kannel, opensips from source • Asterisk performance tuning for big traffic spikes (elections) • Familiarity with DevOps principles and practices • Familiarity with SRE • Demonstrated ability to troubleshoot complex system issues, utilizing a systematic, detail-oriented approach. • Experience operating in a remote environment • Effective stakeholder management • Planning, organization, project management • Strong analytical skills, with the capability to analyze system data and metrics to drive improvements. • Collaborative and positive mindset to work as part of a cross-functional team, including the ability to share information Effectively and drive clarity in times of ambiguity and extreme complexity

Benefits

• 100% Employee Sponsored Medical, Dental, Vision Coverage • Stock Options • Pre-Tax Benefits, Fertility Benefits, and more • 401k Plan Options • Unlimited PTO, Disconnect Days, Paid Holidays, and more • Remote-Work Optimization Benefits Including Home Office Stipend • Remote Flex Stipend • Cell-Phone/Internet Stipend • DoorDash Subscription • And More!!!