Sales Activation Agent

13 hours ago

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Better Health Partnership

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Description

• Develop an in-depth understanding of our product, customers, medical conditions, insurance market, and billing processes. • Serve as the initial point of contact for customer inquiries and issues, collaborating with internal teams to resolve problems. • Manage customer relationships from initial inquiries to purchase while maintaining strong written documentation for user communications. • Advocate for the voice of the customer within the organization, influencing product development to align with customer needs.

Requirements

• Have a passion for consumer healthcare and improving people's lives. • Are dedicated to exceeding customer expectations, both internal and external. • Possess a self-starting attitude, creativity, problem-solving skills, and the ability to prioritize tasks in a fast-paced environment. • Are able to make “uncomfortable” conversations, comfortable for all involved. • Thrive in a startup environment and are eager to make an impact from day one • Bring 1-3 years of consultative sales/enrollment or outbound sales experience. • Bring 1-3 years of call center experience. • Bonus points for Spanish language proficiency!

Benefits

• Pay range of $18 - $22 per hour • Full remote flexibility. • The chance to join a team committed to enhancing the lives of those managing chronic conditions.