Director - Product Management

March 29

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BetterHelp

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BetterHelp is the world's largest online therapy service, providing a platform where individuals can connect with licensed therapists through text, chat, audio, or video sessions. The service allows users to easily find a therapist that fits their specific needs and preferences, making mental health support accessible from anywhere at any time. With a network of over 30,000 licensed providers, BetterHelp seeks to improve mental well-being by catering to a range of issues such as depression, anxiety, relationships, and trauma, while ensuring the same level of professionalism as traditional in-office therapy.

Internet • Professional Counseling • Therapy

201 - 500 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

📋 Description

• BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. • As a Senior Director, Product Management at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. • At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. • We are committed to supporting our customers on their journey to mental wellness and looking for a product leader that is passionate about the health & wellness space. • You will have an opportunity to work at a company at scale while also managing & mentoring a talented team of product managers. • The person we hire will be responsible for the client-side of our D2C marketplace and needs to have expertise in marketplace dynamics, member journey, and demonstrable experience scaling a consumer offering. • We combine data, AI, and behavioral science in an effort to deliver the right product for our customers and to date have helped over 5M people.

🎯 Requirements

• 12+ years in product management, 4+ years in leadership, and D2C experience with a level of complexity often found in multi-sided marketplaces • Bachelor’s degree in related field (CS, Eng, or Business) and nice to have a Master’s in a related field • Strong portfolio of successfully launched products with demonstrable business impact • Expert knowledge of SDLC best practices and experience with Agile/Scrum methodologies and product development tools • Excellence in quantitative analysis and making data driven decisions when appropriate • Ability to break down complex, ambiguous problem spaces into clear, actionable strategies and execute • Deep understanding of experimentation methodologies (A/B testing, multivariate testing) and able to translate data-driven insights in actionable plans to improve product performance • Proven ability to influence without direct authority; excellence in stakeholder management and cross-functional leadership • Operational affluence in annual, quarterly, and monthly planning • Proven ability to deliver value for the business and customers alike • Ability to coach and mentor more junior members of the team • Proven experience in product-led growth and prior people management experience • Comfortable navigating fast-paced environments, and aligning diverse, opinionated stakeholders around a shared vision • Enjoys staying on top of the trends in tech and keeps a close pulse on our customers. • Wants to be part of an excellent product organization and loves emerging technologies • A bias for action, high EQ, and interested in helping shape our team culture • Ability to work in the US, to travel to our Mountain View, California offices up to three times per year and to an additional company offsite. • Open to Director level or Sr Director of Product Management

🏖️ Benefits

• Competitive compensation • Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • Holistic perks program (including free therapy, employee wellness, and more) • Remote work with regular in-person bonding experiences sponsored by the company • The chance to build something that changes lives – and that people love • Any piece of hardware or software that will make you happy and productive • An awesome community of co-workers