Investor Support Specialist
December 12
Description
• About BiggerPockets • BiggerPockets is the leading resource for anyone looking to succeed in real estate investing. • Our mission is to help people achieve financial freedom through real estate investing. • The purpose of this role is to help members find an investor-friendly agent or lender. • This role is perfect for someone who enjoys interacting on the phone and helps investors succeed. • Provide specialized support to members seeking to find an agent or lender. • Communicate with investors directly via SMS. • Schedule and take calls with members. • Engage with investors and learn about their strategies. • Document detailed notes for follow-up. • Manage a calendar of appointments and a phone line.
Requirements
• At least 2 years of work experience – preferably in a customer service or a communications environment. • Excellent communication and interpersonal skills. • Experience using various channels for delivering customer support, including phone, email, live chat, and CRM software. • Experience in Real Estate preferred. • A growth mindset and willingness to be flexible when needed.
Benefits
• Remote opportunity - US based • Part time (~20 hours per week) • Flexible schedule (2 weekly meetings are required during business hours) • Monthly bonus based on performance • Learn more about real estate investing
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