Customer Service Representative, English

December 4

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Binance

WebsiteLinkedInAll Job Openings

Digital Assets Exchange • Blockchain • Cryptocurrency Exchange • Bitcoin • Fintech

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Description

• Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. • We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. • Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. • We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. • Customer Service is extremely important for us, aiming for excellent support with fast response time and accurate information through ticketing and live chat.

Requirements

• 1+ years experience of proven customer facing experience or experience as a customer service representative • Strong ability in using IT for professional use and can handle somewhat technical queries from customers • Exceptional written communication skill and a good listener • Ability to multi-task, prioritize, and control time effectively • Knowledge of the cryptocurrency/blockchain field is a big plus • Multi-lingual capability is a big plus • Fluent in English • Willing to work weekends and irregular hours which will include night shifts

Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)