Customer Service Representative, Spanish/English

November 9

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Binance

WebsiteLinkedInAll Job Openings

Digital Assets Exchange • Blockchain • Cryptocurrency Exchange • Bitcoin • Fintech

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Description

• Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. • We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. • Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. • We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. • Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. • Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. • Support will be in Spanish & English, applicants need to speak both languages.

Requirements

• Customer Service experience is not required, however can be beneficial if candidate has previous financial industry experience • College degree or above • Trilingual speaker with native Spanish, advanced English and one more language will be preferred • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit • Ability to work under pressure, strong communication skills and exceed beyond expectation • Passionate for customer service industry and can accept to work under different work shifts • Passionate about the crypto industry

Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)