Binance
Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.
Digital Assets Exchange • Blockchain • Cryptocurrency Exchange • Bitcoin • Fintech
Customer Service Representative, Ukrainian & English
4 days ago
Binance
Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.
Digital Assets Exchange • Blockchain • Cryptocurrency Exchange • Bitcoin • Fintech
📋 Description
• Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. • We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. • Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. • We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. • Join us and help ensure exceptional service standards and high customer satisfaction.
🎯 Requirements
• College degree or above • Fluent Ukrainian language, advanced English speaker • Minimum 1 year experience in Customer Service, preferably in finance or E-commerce industry • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit • Ability to work under pressure, strong communication skills and exceed beyond expectation • Passionate for customer service industry and can accept to work under different work shifts • Positive about the crypto industry
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